Shipping policy

Thank you for shopping with MouthCool.

Order Processing

  • All orders are processed within 1–2 business days after payment confirmation.

  • Orders placed on Sundays or public holidays will be processed on the next business day.

Shipping Time

  • Estimated delivery time is 3–7 business days, depending on your location.

  • Delivery times may vary during peak seasons or due to unforeseen courier delays.

Shipping Charges

  • Shipping charges, if applicable, will be displayed at checkout before payment.

  • Free shipping may be offered on selected orders or promotional campaigns.

Order Tracking

Once your order is shipped, you will receive a tracking number via email or SMS (if available) to track your shipment.

Delivery

Please ensure that the shipping address and contact details provided are accurate. We are not responsible for delays or failed deliveries due to incorrect information.

 

Replace the email and phone number with your business contact details before publishing.